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ADA Compliance Accessibility

Ask These Questions to an ADA Website Compliance Service Provider to Choose the Right One for You

October 28, 2023

Adopting an ADA compliant website is no longer simply a best practice, but a necessity in today's digitally-focused world. The Americans with Disabilities Act (ADA), enacted in 1990, prohibits discrimination against individuals with disabilities in all areas of public life. While the original legislation did not explicitly reference the internet - largely because it was still in its infancy - court decisions and Department of Justice (DoJ) guidelines have since extended the Act's applications to the online realm. Therefore, website owners now find themselves needing to ensure digital accessibility for all users, regardless of disability status.

This is where ADA website compliance services come into play. Specialized in the nuances of web accessibility standards, these service providers guide businesses towards achieving and maintaining ADA compliance. But how does one choose the right service provider? After all, the stakes are high - both in terms of potential legal repercussions and the broader ethos of inclusivity.

Here are some crucial questions to be asked when deciding on an ADA Website Compliance Service provider.

  • How familiar are you with the Web Content Accessibility Guidelines (WCAG)?
  • Can you explain your audit process?
  • How do you maintain compliance over time?
  • Can you provide references or case studies from past work?
  • How will you train my team?

Achieving ADA compliance is not solely the work of the service provider. Your internal team needs to understand the importance of accessibility and how to maintain it as they create new content or functionality. Ask the service provider about their approach to training and how they will ensure your team is well-equipped to support ongoing compliance efforts.

In the context of ADA website compliance, the maxim 'knowledge is power' rings true. The right service provider should not only possess expertise in the complex maze of accessibility guidelines but also be able to catalyze a cultural shift within your organization towards prioritizing and valuing accessibility.

By asking these questions, organizations can better navigate the intricate world of ADA compliance, ensuring that their digital platforms are not just legally compliant, but embody the spirit of the ADA - to provide equal opportunities for people of all abilities. In the end, taking the time to choose the right ADA Website Compliance Service provider is an investment in not just avoiding litigation, but fostering inclusivity and expanding your potential audience to include the over 61 million adults in the U.S. who live with a disability.

Related Questions

The Americans with Disabilities Act (ADA) is a law enacted in 1990 that prohibits discrimination against individuals with disabilities in all areas of public life.

An ADA Website Compliance Service provider guides businesses towards achieving and maintaining ADA compliance for their websites.

The WCAG is an internationally recognized set of guidelines for improving web accessibility, developed by the World Wide Web Consortium (W3C).

An accessibility audit is the first step to achieving ADA compliance. It involves a comprehensive evaluation of a website to identify any barriers that might prevent someone with a disability from accessing content or services.

As new content or functionality is added to a website, ongoing monitoring and updates are required to ensure continuous ADA compliance.

Your internal team needs to understand the importance of accessibility and how to maintain it as they create new content or functionality. This ensures ongoing compliance efforts.

Over 61 million adults in the U.S. live with a disability.
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